Once you have enrolled in the webinar course, you will need to request your unique password and Registration ID required to join the live session.

• Select Links from the course menu
• Click on Joining Instructions
• A new web page will open where you need to enter your name and email address
• You will then receive a confirmation email with joining instructions. You will need this to log in to the webinar
• To join the webinar, follow the instructions provided in the confirmation email

At the bottom of your email is a link that adds the webinar event to your calendar program (e.g. Microsoft Outlook). This will then automatically prompt you to join the session on the day (a reminder will also be sent via email 24 hours prior to the event)

To join the webinar you will need:

• Windows PC/Apple Macintosh* and broadband connection (a wired connection rather than wireless connection is recommended)
• Basic computer skills
• Loudspeakers or a headset (recommended) to listen

The following are recommended to make the most of the session but not neccesary

• Webcam (*not supported on the Mac)
• A microphone or headset
• Glass of wine (or preferred alternative) and nibbles!

• Click the link in your confirmation email
• The session web page will open and your details will be entered automatically
• Click "Join now"
• Follow the prompts and run the audio setup wizard to check your sound settings (you must accept the invitation to join the "VoIP session" to hear the audio)
• You will then join the conference "room" and be greeted by the host

• We run a test session 48 hours before the event to make sure that your computer is configured correctly and to give you a quick guide to the webinar process. This should take no longer than 15 minutes.
• We also open the webinar session an hour early on the day of the event so that you can login early. A freephone number is available for any technical difficulties once the event has started.

• Please login at least 15 minutes prior to the start of the webinar following the confirmation email instructions
• If this is your first time we highly recommend joining the test session (see above) to make sure that your computer is configured correctly
• If you require technical assistance call 0800 358 1236 and have your joining instructions to hand

A recording of the live event will be available to review for 7 days after the event. Click Links then Recording to view.

• Once the webinar is finished you must complete the course evaluation ( Links) within 48 hours.
• Your CPD certificate will be made available to you in Gradebook once the evaluation is completed and 72 hours after the event.

A webinar is an online seminar that you watch via your PC from the comfort of your home or office. You watch the presentation, listen to the speaker, and interact with other viewers. Unlike conventional seminars, our webinars provide an informal atmosphere and the added benefit of private chat, comments and questions.

As long as you have basic computer skills and a reliable broadband connection you will be able to get involved. We run a test session 48 hours before the event to make sure that your computer is configured correctly and to give you a quick guide to the webinar process. It should take no more than 15 minutes and we are sure you will be impressed!

We also open the webinar session an hour early on the day of the event so that you can login early. A freephone number is available for any technical difficulties once the event has started.

Yes, you can submit questions to the presenter anytime before or during the webinar by email or by using the chat window. Questions will be addressed during the question and answer session.

The Dental-Channel system is compatible with the major web browsers. For best results we recommend the most recent versions of Microsoft Internet Explorer and Mozilla Firefox.

We also recommend that you use the most up to date versions of these web browsers. You can download them here:

http://www.microsoft.com/windows/downloads/ie/get itnow.mspx

http://www.mozilla.com/en-US/

A recording of the live event will be available to review for 7 days after the event. Click Links then Recording to view.